For any information, guidance or help required during the period of study, a candidate may write to the Registrar (Examination), Nalanda Open University, 3rd Floor, Biscomaun Bhawan, Gandhi Maidan, Patna 800 0001, or may contact him on phone no. 2201013 between 3 p.m. to 4 p.m. on any working day. The callers from outside Patna must use the STD telephone code of Patna which is 0612.

The information regarding examination programme will be sent to the student by post and also announced through newspapers. The information may also be obtained from the study centres of the University.

No candidate is permitted to study, at the same time, more than one course in one session simultaneously.

The rules and regulations given in the prospectus may be amended by the University whenever necessary.

In any information given by the candidate is found to be wrong, the admission shall be cancelled and the charges paid shall be forfeited.

All controversies regarding admission and evaluation shall be subject to the jurisdiction of Patna courts.